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Local Experiences — Architecting a Scalable OTA Marketplace
In-house marketplace leadership · Local Experiences. This work was delivered within an employed role, not as an independent consulting engagement.
I combined product, marketing and operational leadership to help rebuild a multi-domain online travel marketplace. My work covered the product requirements document, taxonomy and system redesign, supplier growth and CRM automation.
I pushed for clarity, structure and a long-term vision, laying the groundwork for sustainable growth.
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